Return & Exchange Policy

1. Eligibility for Returns

• We accept returns and exchanges within 30 days of delivery for items in their original, unused condition with all original packaging, accessories, and tags intact. Customized or personalized items are not eligible for return unless they are defective.

2. Return & Exchange Process

• a. Initiation: To initiate a return or exchange, please contact our Customer Service at [service@theteachersgram.com] with your order number and reason for return/exchange.
  b. RMA: Our team will issue a Return Merchandise Authorization (RMA) number along with detailed instructions for sending back your item.

3. Condition of Returned Items

• Returned items must be in their original condition—unused, unwashed, and with all original tags and packaging intact. Items that have been worn, damaged, or altered will not be accepted.

4. Shipping Costs

• a. Customers are responsible for the return shipping costs unless the item is defective or there was an error on our part.
  b. For exchanges, if the new item has a different price, the difference will be settled accordingly.

5. Defective or Incorrect Items

• If you receive a defective or incorrect item, please contact us immediately at [service@theteachersgram.com] with supporting photos and your order details. We will arrange a replacement or full refund—including return shipping costs.

6. Contact Information

• For any questions regarding this policy, please contact our Customer Service at [service@theteachersgram.com]